The Five Steps to Coaching and Mentoring Success
Website design By BotEap.comAn effective coaching process requires that the goals and expectations are clearly understood. It is essential that the employee receiving training receives all appropriate training based on their job responsibilities and future development needs. Behavior observation, communication, and ultimately behavior modification are essential for training success. This includes feedback and reinforcement.
Website design By BotEap.com1. Set clear goals and expectations. Setting goals and objectives is not an easy task. They must be specific, measurable, achievable, relevant and timely. (SMART) Goals and objectives are the first step to effective training. The employee must participate in this process. After all, the goals must be specific to that individual and they must take charge. As goals or expectations change, it is your job as a coach to communicate these changes to your employees. The goal should be negotiated, not dictated.
Website design By BotEap.com2. Training. To be an effective coach, you must understand the employee’s strengths and weaknesses. This includes a deep understanding of your training needs and achievements. Do they have the necessary skills and knowledge to achieve the goals and objectives they have set? Ensuring that the employee has the opportunity to obtain the necessary training to develop their skill set is a prerequisite for effective training.
Website design By BotEap.comOne of your basic Challenge responsibilities as a trainer is to identify the skills and knowledge the employee needs and then arrange the appropriate training.
Website design By BotEap.com3. Observation of behavior. How does the employee react to a crisis? How do they handle themselves when placed in leadership situations? How do they react to peer pressure? As a coach, observing employee behavior and noticing details that need attention and discussion is a primary responsibility. It’s important that you collect and record both positive and negative performance along the way to add credibility to your feedback.
Website design By BotEap.com4. Feedback Meeting regularly with the employee to discuss performance and other issues is absolutely critical to their development. The key is not to tell the employee what to do, but to help him find the answers for himself. This can be done by asking very specific, thought-provoking questions. Be sure to praise the employee for all the positive behavior that he has observed.
Website design By BotEap.com5. Positive reinforcement. Believe it or not, employees want to be held accountable. If we are going to hold employees accountable, they need to know how they are performing. Specifically, we must highlight the positive aspects of their performance. Focusing on the good things an employee accomplishes will motivate them to continue to do good work, and in turn, ensure repeat performance. This is often called an adaptive feedback loop.
It’s all about leadership Website design By BotEap.comMake no mistake, coaching and mentoring are all about leadership. It’s hard to be a coach or mentor without leadership skills. Coaching and mentoring are all about developing others. It requires effective development activities and projects related to current and future performance expectations. It requires the unique ability to recognize potential ability and ability in others that is worthy of development. A good coach or mentor possesses an innate ability to motivate and inspire others to achieve ambitious goals. They have the ability, knowledge and sensitivity to generate an adaptive style according to the individual and the circumstances of the moment, earning respect and trust.
Some of the key features of the coaches and mentors include the following; Website design By BotEap.comDevelopment of Others: Website design By BotEap.como The ability to help employees determines the skills and abilities necessary for growth. Website design By BotEap.como Recognizes potential for leadership Website design By BotEap.como Create appropriate development plans Website design By BotEap.como Expert in constructive feedback Website design By BotEap.como Avoid the role of enabler and hold people accountable Website design By BotEap.como Reward and acknowledge success Website design By BotEap.comDelegation: Website design By BotEap.como Believe in the capacity of employees and empower them Website design By BotEap.como Provides opportunities for employees to develop Website design By BotEap.como Allows employees to take credit for success Website design By BotEap.como Provides guidance but doesn’t get in your way Website design By BotEap.comCommunication: Website design By BotEap.como Exceptional hearing abilities Website design By BotEap.como Maintain eye contact Website design By BotEap.comor take notes Website design By BotEap.como Ensure understanding by asking for clarification Website design By BotEap.como Reaffirm communication often to strengthen understanding of the problem Website design By BotEap.como Uses servant-style body language that is open and non-threatening
o Speak clearly and concisely Website design By BotEap.comor ask questions Website design By BotEap.como Maintains a positive attitude at all times Website design By BotEap.comSensitivity: Website design By BotEap.como Demonstrates high self-esteem and respect for others. Website design By BotEap.como Encouraging attitude and concern for individual feelings. Website design By BotEap.como Acknowledgments achievements Website design By BotEap.como Always speak positive about others. Website design By BotEap.como Aware of their own limitations Website design By BotEap.como Motivating influence Website design By BotEap.comDecision making and monitoring: Website design By BotEap.como Commits to a course of action Website design By BotEap.como Make decisions openly Website design By BotEap.como Accept responsibility Website design By BotEap.como Establish priorities Website design By BotEap.como Set completion dates with expected deliverables Website design By BotEap.como Anticipate needs and act Website design By BotEap.como Takes a calculated risk but considers all aspects of the problem Website design By BotEap.como Develop alternative solutions Website design By BotEap.como Keep the appropriate people informed Website design By BotEap.comMost of us are not born leaders. We are not communication experts. However, a good percentage of us yearn to become leaders of men and make deep connections in our careers that lead to commitment, a commitment to success. For family organizations, leadership is passed down from generation to generation. To achieve the goals, each generation must understand the following basic leadership principles. Website design By BotEap.comor Honesty Website design By BotEap.comor Integrity Website design By BotEap.comoRespect Website design By BotEap.comor Reliability Website design By BotEap.como Sincere interest in others Website design By BotEap.como Willingness to take a calculated risk Website design By BotEap.comOnce these principles are learned and practiced, the next step is to harness these leadership skills to develop the management team. Lead executives in the Wolf family who have been through the evolution of change understand this and are clear about their responsibilities. Website design By BotEap.com“The true test of a successful leader is that he leaves behind the conviction, the will and the understanding to continue.”
It’s all about leadership Website design By BotEap.comMake no mistake, coaching and mentoring are all about leadership. It’s hard to be a coach or mentor without leadership skills. Coaching and mentoring are all about developing others. It requires effective development activities and projects related to current and future performance expectations. It requires the unique ability to recognize potential ability and ability in others that is worthy of development. A good coach or mentor possesses an innate ability to motivate and inspire others to achieve ambitious goals. They have the ability, knowledge and sensitivity to generate an adaptive style according to the individual and the circumstances of the moment, earning respect and trust.
Some of the key features of the coaches and mentors include the following; Website design By BotEap.comDevelopment of Others: Website design By BotEap.como The ability to help employees determines the skills and abilities necessary for growth. Website design By BotEap.como Recognizes potential for leadership Website design By BotEap.como Create appropriate development plans Website design By BotEap.como Expert in constructive feedback Website design By BotEap.como Avoid the role of enabler and hold people accountable Website design By BotEap.como Reward and acknowledge success Website design By BotEap.comDelegation: Website design By BotEap.como Believe in the capacity of employees and empower them Website design By BotEap.como Provides opportunities for employees to develop Website design By BotEap.como Allows employees to take credit for success Website design By BotEap.como Provides guidance but doesn’t get in your way Website design By BotEap.comCommunication: Website design By BotEap.como Exceptional hearing abilities Website design By BotEap.como Maintain eye contact Website design By BotEap.comor take notes Website design By BotEap.como Ensure understanding by asking for clarification Website design By BotEap.como Reaffirm communication often to strengthen understanding of the problem Website design By BotEap.como Uses servant-style body language that is open and non-threatening
o Speak clearly and concisely Website design By BotEap.comor ask questions Website design By BotEap.como Maintains a positive attitude at all times Website design By BotEap.comSensitivity: Website design By BotEap.como Demonstrates high self-esteem and respect for others. Website design By BotEap.como Encouraging attitude and concern for individual feelings. Website design By BotEap.como Acknowledgments achievements Website design By BotEap.como Always speak positive about others. Website design By BotEap.como Aware of their own limitations Website design By BotEap.como Motivating influence Website design By BotEap.comDecision making and monitoring: Website design By BotEap.como Commits to a course of action Website design By BotEap.como Make decisions openly Website design By BotEap.como Accept responsibility Website design By BotEap.como Establish priorities Website design By BotEap.como Set completion dates with expected deliverables Website design By BotEap.como Anticipate needs and act Website design By BotEap.como Takes a calculated risk but considers all aspects of the problem Website design By BotEap.como Develop alternative solutions Website design By BotEap.como Keep the appropriate people informed Website design By BotEap.comMost of us are not born leaders. We are not communication experts. However, a good percentage of us yearn to become leaders of men and make deep connections in our careers that lead to commitment, a commitment to success. For family organizations, leadership is passed down from generation to generation. To achieve the goals, each generation must understand the following basic leadership principles. Website design By BotEap.comor Honesty Website design By BotEap.comor Integrity Website design By BotEap.comoRespect Website design By BotEap.comor Reliability Website design By BotEap.como Sincere interest in others Website design By BotEap.como Willingness to take a calculated risk Website design By BotEap.comOnce these principles are learned and practiced, the next step is to harness these leadership skills to develop the management team. Lead executives in the Wolf family who have been through the evolution of change understand this and are clear about their responsibilities. Website design By BotEap.com“The true test of a successful leader is that he leaves behind the conviction, the will and the understanding to continue.”